Chapter Five

There's No Crying in Baseball

Doing the Hard Work

Before you run these exercises

Chapter 5 opens with a story Charlie has seen play out only once in 20 years: a first-time founder who got a yes from every single investor she pitched. The chapter breaks down exactly what she did — and it's a useful corrective to almost everything founders are told about why some pitches fail.

It also introduces what Charlie calls "hair" — a specific distinction between the kinds of problems investors expect and forgive versus the ones they won't touch. Most founders don't know which category their issues fall into. The exercises below will help you find out before an investor does.

Claude
Exercise 01
Run the No-Excuses Filter on Your Progress Story

The chapter gives you a specific filter to run on any explanation for slow progress before you bring it into a pitch meeting. The questions are in the book — this exercise helps you apply them to your own story.

Most founders haven't run their own story through this filter. They know what's been hard, but they haven't stress-tested whether investors will hear it as evidence of resilience or as evidence of fragility. The distinction matters enormously — the same fact can be framed as a liability or as proof you can operate without a safety net.

Prompt → Claude
I need you to run my startup's progress story through a rigorous filter before I take it into pitch meetings. I want to find every place where I sound like I'm making excuses — and either fix the underlying reality or reframe it as a strength. Here's the honest story of my progress so far — including the things that didn't go as planned: [describe what you've built, what you've tried, what worked, what didn't, and the reasons things slowed down or didn't happen] For each explanation I've given for slow progress, apply these three tests: 1. Would this have stopped us if we'd been more creative? Name at least one unconventional path I didn't try. 2. Did I try at least three workarounds before concluding it couldn't be done? If not, call it out. 3. Does this challenge make the pitch stronger or weaker as currently framed? If weaker, suggest how to reframe it — turn the obstacle into proof of scrappiness. Then give me a rewritten version of my progress narrative — the same facts, but framed as a story of creative problem-solving under constraint rather than a list of reasonable explanations. That's the version investors need to hear.
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The reframe is not spin. "We grew without a marketing budget" is not spin — it's the same fact as "we couldn't afford paid marketing," told from the angle of agency instead of constraint. Investors fund founders who find ways around problems, not founders who explain why problems stopped them. Make sure every sentence in your progress narrative is the former.
Claude
Exercise 02
Find the Real Bar in Your Category

The chapter has a story about a founder who walked into a pitch meeting with something that made every other founder in his category completely irrelevant by comparison. It's one of the most clarifying examples in the book of what "the real bar" actually means — not the bar founders aim for, but the bar that gets deals done. Read Chapter 5 before you run this exercise. Then use this prompt to find your equivalent.

Claude can search the web for current funding data in your category.

Prompt → Claude
I'm building a company in [your space] and I need to understand what "fundable outlier" actually looks like in this category — not the average funded company, but the ones that made investors say yes before most people would have. First, search the web and research: 1. Who are the founders in this space who raised their first institutional round with unusually strong early traction — what did they have that others didn't? Be specific: customer numbers, revenue, notable early customers, or other proof points. 2. What do the investors who are most active in this space say they look for — in their writing, interviews, or portfolio patterns? What's the bar they're actually applying? 3. Are there any "unfair advantages" that keep showing up among founders who get funded in this category — domain expertise, prior relationships, technical depth, distribution advantages, something else? 4. What does the typical funded company in this space look like at seed stage — how much traction, what team, what round size? Then, compare that bar against where I actually am right now: [your current traction, team, and stage] Be honest with me: 1. How do I compare to the bar that's actually getting deals done in this category? 2. What's the specific gap — and is it a gap I can close before I start pitching, or one I need to address in how I tell the story? 3. If I don't have the "unfair advantage" of the people who are winning — what could I build or do in the next 60–90 days that would be my version of it? I want to understand the difference between "good enough to pitch" and "compelling enough to close."
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The gap isn't necessarily disqualifying — it's informational. The chapter doesn't say you have to match Wiley Cerilli before you pitch. It says you have to know where the bar is so you can aim at it consciously. Sometimes closing the gap is a 60-day sprint. Sometimes it means pitching a different tier of investors while you build toward the bar. Either way, not knowing the bar means you'll be surprised in the meeting — and that surprise shows.
Preparation exercises
Claude
Exercise 03
The Hair Audit: Find Your Problems Before Investors Do

The chapter defines "hair" precisely: legal disputes, financial baggage, team drama, customer red flags — the difference between scrappy execution (which investors expect and forgive) and actual wounds they won't touch. It also names the most overlooked form of hair: how the founder shows up. Defensive, evasive, blaming others, pretending everything is fine — that's hair too.

Investors will find the hair. You should find it first. Not to hide it — to either fix it before the process starts or prepare a clear, honest answer for when it comes up. A founder who brings up a problem before being asked, with a plan for addressing it, is a completely different signal than one who gets defensive when it surfaces.

Prompt → Claude
Help me run a "hair audit" on my company before I start pitching investors. I want to find every issue that could give an investor pause — and either fix it or prepare an honest answer for it. Here's the current state of my company: [describe your cap table, any legal issues, team composition and any gaps or conflicts, customer metrics including churn and concentration, any prior investor deals, and anything else that feels complicated] For each of the following categories, push me hard: 1. Legal: Any IP questions, contractor vs. employee misclassifications, prior employer agreements, unsigned founder documents, or anything that could become a dispute? 2. Financial: Any high-interest debt, promises made to early investors that are unusual, a cap table that's already messy, or economics that don't pencil out? 3. Team: Any co-founder tension, unclear roles, a key person who's not fully committed, or a gap that's been papered over? 4. Customers: Any single customer representing more than 30% of revenue, high churn I haven't explained, fake or inflated metrics, or beta customers who haven't converted? 5. Founder behavior: Am I defensive about any of these topics? Do I have a clear, non-blaming explanation for anything that went wrong? For each issue you find: tell me whether it's fixable before I start pitching, and if so how. For the ones that aren't fixable, help me draft the honest version of how I'd address it when it comes up.
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The cap table worry is usually overblown. The chapter is explicit about this — cap table problems are some of the easier issues to fix once an investor wants to invest. What they won't fix is a company they don't believe in. Lead with your strengths, get them to want to invest, then solve the structural problems together. But you need to know what's there before you walk in.
Claude
Exercise 04
Simulate Meticulous Preparation: The Q&A Stress Test

The fourth key to the jewelry founder's success was meticulous preparation — she could answer every question "quickly, succinctly, and confidently without getting lost in the details." That's not natural talent. That's reps.

The only way to find the questions you can't answer well is to get asked them — before you're in the room where it counts. Claude will find your weak spots faster and more honestly than any friendly advisor will. Use this as a regular warm-up drill, not a one-time exercise.

Prompt → Claude
I want to do a rigorous Q&A stress test to prepare for investor meetings. You're going to ask me hard questions about my company — one at a time — and score my answers. Here's my company: [2–3 sentence description of what you're building, your stage, your traction, and your team] Rules for you: - Ask one question at a time, in a random order across these categories: market size, competition, business model, go-to-market, team gaps, unit economics, why now, and why you - After each answer I give, score it 1–5: how quickly did I get to the point, how confident did it sound, did I get lost in detail, and did I actually answer what was asked? - If I score below a 4, tell me exactly what was wrong and ask me to try again - Keep track of which categories I'm consistently weak in Start with whatever question you think would be hardest for a company like mine to answer well.
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Do this weekly in the 4–6 weeks before you start pitching. The goal isn't to memorize answers — it's to reach the point where any question feels like a familiar one. The founder who's been asked "why now?" forty times by Claude answers it differently than the one who's been asked it twice by friends. Fluency under pressure is practiced, not innate.
🎯 Advanced variant
Once you've done the general Q&A, run a version tailored to a specific investor you're about to pitch. Tell Claude: "This investor has written publicly about [their thesis]. Given what you know about their perspective, what are the 5 questions most likely to come from them specifically — and what's the version of each answer that speaks directly to what they care about?" Personalized preparation is what turns a good meeting into a great one.
After the meeting
Granola + Claude
Exercise 05
Debrief Every Investor Meeting Objectively

The chapter says: if you treat every meeting as yours to lose, you'll improve after every one. But that only works if your debrief is honest — and most founders debrief through the lens of how they felt in the room, which is the worst possible instrument for this. You felt good when the investor smiled and nodded. You felt bad when they asked about competition. Neither feeling tells you much about what actually landed.

Granola (granola.so) captures your investor meetings automatically — so instead of trying to reconstruct what happened from memory, you have the actual words. Fed to Claude, that transcript becomes a real debrief: what questions came up, where the investor kept redirecting, what they probed versus what they accepted, and what the pattern looks like across multiple meetings.

This is how you treat every pass as data rather than rejection. The information is in the transcript. You just need to read it honestly.

Before the meeting — set your intentions

Prompt → Claude run before every meeting, save the output
I have an investor meeting coming up. Before I go in, I want to define exactly what I need them to believe by the end — not just "go well" but the specific convictions that make a yes likely. Here's what I know about this investor: [their thesis, what they've written or said publicly, where we are in the process] Here's my company: [one paragraph] Help me define: 1. The 3 things I most need this investor to be convinced of by the end of this meeting 2. For each one — what's the most direct way to establish it? (Story, evidence, demo, reference?) 3. What objection is most likely to block conviction on each point, and how do I get ahead of it? 4. Is there anything I've been avoiding saying clearly that I need to just say in this meeting? Save this. After the meeting, compare it against what actually happened.

After the meeting — debrief against your intentions

Prompt → Claude paste Granola transcript + your pre-meeting intentions
Here's the transcript or summary from Granola: [paste transcript or Granola summary] Before this meeting I set out to convince this investor of these 3 things: [paste from pre-meeting prompt] Here's how I thought the meeting went: [your gut read] Analyze this independently of how I felt and tell me: Conviction check — for each of the 3 things I set out to establish: - Did I actually make the case for it, or did I avoid it or only hint at it? - Did the investor respond in a way that suggests they were convinced, skeptical, or indifferent? - Was there a moment I could have made the case and didn't? Then: 1. What questions did the investor ask most — what were they actually trying to figure out? 2. Where did they push back or redirect — what were they skeptical about? 3. What did I say that seemed to land, based on how the conversation shifted? 4. What landed flat or got moved past quickly? 5. The one thing I should change before my next meeting based purely on this transcript
Pattern analysis → Claude (after 5+ meetings) run across multiple transcripts
Here are transcripts from [number] investor meetings over the last few weeks: [paste multiple Granola summaries] Analyze them together and tell me: 1. What objections or questions came up in more than one meeting — even if phrased differently? 2. Is there a pattern in where investors lose interest or redirect — a specific part of my story that consistently creates friction? 3. What do investors seem to find most compelling — what makes the energy of the conversation shift? 4. Am I getting the same pass for different reasons, or the same reason in different words? 5. Is there something I set out to establish in my pre-meeting intentions that I consistently fail to actually say out loud?
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The most common finding: founders often never actually make the case for the thing they most need the investor to believe. They circle it, imply it, assume it's obvious — and then it comes up as an objection in the next meeting. The pre-meeting intention-setting forces you to name it. The transcript check tells you whether you said it out loud. Often you didn't. The single-meeting debrief finds the moments. The cross-meeting analysis finds the pattern.
Before you move to Chapter 6

Chapter 5 is ultimately asking: are you holding yourself to the standard required, or the standard that feels reasonable? Those are two different bars, and only one of them gets you funded.

Before you move on, run your progress narrative through the no-excuses filter and rewrite it. Find the real bar in your category and be honest about the gap. And do the hair audit — not because investors will definitely find everything, but because knowing what's there means you walk in with a plan instead of a surprise.

One more thing worth sitting with from this chapter: if you treat every meeting as yours to lose, you'll improve after every one. If you attribute a pass to factors outside your control, you'll walk out having learned nothing. The investor might actually have been wrong. But the pitch also probably could have been better. Work on the part that's yours.

Founder Unfriendly by Charlie O'Donnell. Published by Wiley.
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